Frequently Asked Questions
Answers to the most common questions about HostelAlerts and hostel availability alerts.
What is HostelAlerts?
HostelAlerts monitors hostel availability worldwide and notifies you when beds or rooms reopen for your dates.
How does HostelAlerts work?
Search for a hostel, choose your dates, and create an alert. HostelAlerts keeps checking availability and sends you a notification when a spot opens up.
How many alerts can I create?
Free users can create up to 2 active alerts at a time. Paid users can create more alerts and unlock faster workflows for busy trips.
How quickly will I receive notifications?
HostelAlerts checks availability regularly throughout the day. When availability is found, notifications are typically sent within minutes.
My hostel is sold out. Can HostelAlerts still help?
Yes. Hostel inventory changes with cancellations and no-shows, so sold out does not always stay sold out. Setting alerts is the fastest way to catch those reopenings.
I'm not receiving email notifications
Check your spam folder first, then add alerts@availability.hostelalerts.com to your contacts. If issues continue, contact support.
How do I contact support?
Email support@hostelalerts.com or use the contact page. Most support requests receive a reply within 24 to 48 hours.
Need more help?
Email support@hostelalerts.com or visit the contact page.